We continually maintain our large building to a high standard. With 102 rooms there is always something to do! We will always make guests aware if there is anything we feel that they should know regarding our maintenance program and we always endeavour to make sure that it does not impinge on our guests' experience. 

Our Lawns, Martello Room and small lounge have been refurbished as have our lower ground function rooms and we have no doubt that you will think they look stunning - perfect for your wedding, business meeting or any special event. 

In 2017 we started a refurbishment program of our bedrooms, and we are about to embark on more refurbishment in 2019. The main thing being the renewal of our plumbing system and boilers to give us a much more efficient system with much better water pressure. We will also be doing a lot of bathroom refurbishment.

We have recently replaced our seating in the foyer and renovated our reception desk and I am sure you will think it looks as fantastic as we do! We are close to finishing a small lounge on the ground floor and have now refurbished our lounge, both with a Gentleman's club feel about it but be a place where you can sit and read or play a game of chess or simply just have a few drinks! 

We always welcome your comments on our hotel and if there is anything that you feel is not up to scratch please do leave comments on our questionnaire or let our reception team know.

CORPORATE SOCIAL RESPONSIBILITY (CSR) - What is it?

One simple definition is that CSR is about how businesses and organisations - no matter how big or small - manage themselves to produce an overall positive impact on society and the environment.

The Best Western Lansdowne Hotel recognises that we have an obligation to CSR and it is our declared policy to carry out all reasonably practical measures to improve environmental performance. We are a 'Plastic Free Champion', awarded to us by Surfers against sewerage.

For further details on the hotel's access statement, please view the attachment below.

We have undertaken the following to enhance the environment and our local society:

• We recycle cardboard, paper, glass and plastic.
• We fit energy saving light bulbs wherever possible throughout the Hotel
• Bed linen and towel policy in place
• We aim to source food locally to reduce food miles
• Waste cooking oil is recycled
• When purchasing new equipment we endeavour to purchase only A rated appliances
• Bedroom televisions are turned off and not left on standby
• Heating and hot water boilers are controlled by timers and thermostats
• All new showers and toilets are low water usage appliances
• Local charities supported
• Local Schools supported by means of career days and work placements
• Hotel guests encouraged to recycle
• Recycle ink cartridges
  

There is always more we can do and this list is constantly updated to ensure we do all we can to minimise our carbon footprint. We want to make sure our impact on the planet is a positive one.

To read more about green issues visit the Green Hotelier website.

You can view our Access Statement here.